Refund Policy

Introduction

UNGCNB Impact Academy is committed to ensuring a positive experience for all participants in our education and training programs. This Refund Policy outlines the circumstances under which refunds are granted and the process for requesting them.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

Information You Provide to Us:

1. Cancellation of Enrollment: If you withdraw from a program or event before the commencement date.
2. Technical Issues: If technical problems caused by us prevent access to our courses, programs, or services.
3. Duplicate Payments: In cases where a payment has been made twice for the same program or service.

Refund Requests

To request a refund, you must:

1. Submit a written request via email to info@globalcompactbd.org.
2. Include your full name, email address, payment details, and reason for requesting a refund.
3. Provide proof of payment, such as a receipt or transaction confirmation.

Refund Timeline

Once your refund request is approved, the processing time will be as follows:

1. Refunds will be processed within 7 to 10 working days.
2. The amount will be credited back to the original payment method used during the transaction.

Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

• For partial completion of programs or courses.
• If program deadlines or event attendance criteria are missed due to personal reasons.
• For services or programs explicitly marked as non-refundable.

Changes to Refund Policy

Our Sites may contain links to external websites not governed by this privacy policy. We are not responsible for their privacy practices and encourage users to review third-party privacy policies before providing personal information.

UNGCNB Impact Academy reserves the right to amend this Refund Policy at any time. Updates will be posted on our website with the revised effective date.

For additional assistance, contact us at info@globalcompactbd.org.